Terms of Service

Last Updated: January 23, 2025

1. Acceptance of Terms

By accessing our website (asadbarber.co.uk) and/or using our online booking system, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

Asad Barber provides professional barbering services including but not limited to:

• Haircuts (Gents, Kids, OAP)
• Skin tapers and fades
• Beard trims and grooming
• Traditional hot towel shaves
• Additional grooming services (waxing, face masks, etc.)

Our online booking system allows you to request appointments, which are subject to approval by Asad.

3. Booking Process

3.1 Online Bookings

• All online bookings are requests and are initially marked as "PENDING"
• Bookings must be approved by Asad before they are confirmed
• You will receive an email confirmation once your booking is approved
• Do NOT visit the salon without receiving confirmation unless joining the walk-in queue

3.2 Walk-In Customers

We also welcome walk-in customers on a first-come, first-served basis. Walk-in availability cannot be guaranteed during peak hours.

3.3 Booking Accuracy

You are responsible for providing accurate information when booking, including:

• Correct contact details (email and phone number)
• Accurate service selection
• Available date and time preferences

4. Cancellations and No-Shows

4.1 Customer Cancellations

4.2 Salon Cancellations

We reserve the right to cancel or reschedule appointments due to:

• Staff illness or emergency
• Unforeseen circumstances (severe weather, facility issues, etc.)
• Business closures (holidays, special events)

We will notify you as soon as possible via email or phone if we need to cancel or reschedule your appointment.

4.3 Late Arrivals

• Please arrive on time for your appointment
• Arrivals more than 15 minutes late may result in shortened service or rescheduling
• We reserve the right to cancel appointments if you arrive more than 30 minutes late

5. Pricing and Payment

5.1 Service Prices

• All prices displayed on our website are in British Pounds (GBP)
• Prices are subject to change without notice
• Current prices are displayed during the booking process

5.2 Payment Terms

• Payment is due at the time of service completion
• We accept cash and card payments (subject to card machine availability)
• Online booking does not constitute prepayment - payment is collected in-salon

6. Customer Conduct

When visiting our salon, you agree to:

• Treat staff and other customers with respect and courtesy
• Follow any health and safety guidelines
• Refrain from disruptive or inappropriate behavior
• Notify staff of any allergies, skin sensitivities, or medical conditions that may affect services

We reserve the right to refuse service or terminate an appointment if these standards are not met.

7. Health and Safety

7.1 Hygiene Standards

We maintain the highest standards of hygiene and cleanliness, including:

• Sterilization of all tools and equipment
• Single-use items where appropriate
• Regular cleaning and sanitization of all surfaces
• Compliance with local health and safety regulations

7.2 Customer Health

Please inform us if you:

• Have any skin conditions, allergies, or sensitivities
• Are taking medication that may affect skin or hair
• Have recently had any facial cosmetic procedures
• Feel unwell or have contagious conditions

8. Limitation of Liability

8.1 Service Results

While we strive for excellence in all services:

• Individual results may vary based on hair type, texture, and condition
• We are not liable for dissatisfaction if you do not clearly communicate your preferences
• Photos shown as style references are examples only and may not be achievable for all hair types

8.2 Allergic Reactions

We are not liable for allergic reactions unless you have informed us of known allergies in advance. Patch tests are available upon request.

8.3 Personal Belongings

We are not responsible for loss or damage to personal belongings left in the salon.

8.4 Website Use

While we strive to maintain accurate information on our website and booking system:

• We do not guarantee uninterrupted or error-free website operation
• We are not liable for any technical issues that may affect your booking
• We recommend confirming important bookings by phone

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Asad Barber and protected by copyright laws. You may not:

• Copy, reproduce, or distribute website content without permission
• Use our branding, logos, or images for commercial purposes
• Scrape or automatically extract data from our website

10. Data Protection and Privacy

Your personal data is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (GDPR). By using our booking system, you consent to:

• Collection and processing of your personal data as described in our Privacy Policy
• Receiving booking confirmations, reminders, and updates via email
• Storage of your booking information for record-keeping purposes

11. Communication

11.1 Booking Notifications

By making a booking, you agree to receive:

• Booking confirmation emails
• Appointment reminder emails
• Booking status updates (approved, cancelled, rescheduled)

11.2 Marketing Communications (Future)

We do not currently send marketing communications. If we introduce newsletters or promotional emails in the future, we will:

• Obtain your explicit consent before sending marketing materials
• Provide easy opt-out options in every communication
• Honor all unsubscribe requests immediately

12. Age Restrictions

Our online booking system is intended for adults (18+). If you are under 18:

• You may book kids' services, but a parent or guardian must accompany minors
• A parent or guardian must provide consent for any services

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. We will notify you of significant changes by:

• Updating the "Last Updated" date at the top of this page
• Displaying a notice on our website
• Sending an email to customers with active bookings (for material changes)

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Termination

We reserve the right to:

• Refuse service to anyone for any lawful reason
• Terminate access to our online booking system if these terms are violated
• Cancel bookings that appear fraudulent or abusive

15. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Asad Barber regarding use of our services and supersede any prior agreements.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Acknowledgment